When your order has been shipped, you will receive an email with tracking information. If you have not received an email or SMS text message about your order shipping then it has not shipped. Estimated processing and shipping times are displayed below:
||1-2 business days
|| 5-10 business days
We currently only offer standard shipping.
Standard shipping has an estimate processing time of 1-2 business days (Monday-Friday; weekends and holidays not included) depending on the items availability and stock. Shipping itself is typically between 5-10 business days (for orders within the United States).
- You may return all products within 30 days (from the date you receive the items) of delivery for exchange or refund. The original bag and tag should be intact, not be damaged.
- For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
- Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
- Please note the following items cannot be returned or exchanged: Swimsuit, lingerie, bodysuits, swimwear, jewelry, mask and accessories.
- We do not accept returned items that were sent back by you directly without checking with us first.
- Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
- If you wish to return the items to the nearest return address, please contact with us and our customer service will reply to you within 24 hours.
- Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with credit card for your refund to appear.
- The original shipping fee and insurance are non-refundable.